PRACTICAL OPERATING GUIDE

AI Project Manager

A practical way to turn team conversation into visible commitments, open loops, decisions, and blockers. The goal is not a louder bot. It is a calmer operating rhythm with one source of truth and clear human ownership.

DOWNLOADABLE RESOURCE

Start with the Project Manager skill template

Download both editable Markdown files, then copy the on-page starter blocks into your own shared brain. The skill establishes the agent’s role, Tracker, routines, and authority boundaries. The checklist gives your team the first implementation path.

Editable Markdown files. Use the skill as the behavioral brain, not as a finished deployment.

Copy the Starting Point

Use these short, practical blocks to begin. The downloads contain the complete editable versions.

skill.md
---
name: project-manager
description: "Your team's project intelligence layer. Watches your team chat, keeps a single Tracker of action items, open loops, decisions, and blockers, runs a daily standup and a 5pm check-in, and never lets a commitment quietly slip."
---

<!--
  PROJECT MANAGER AGENT - brain file (starter template)
  =====================================================
  This is the agent's whole personality and job description, in plain text.
  It lives in your shared drive and every scheduled job reads it at run time,
  so improving this one file makes every run smarter with no redeploy.

  HOW TO USE:
  1) Replace every {{PLACEHOLDER}} with your own value.
  2) Delete any section you do not want yet (start small; add later).
  3) Keep the fixed instructions fixed. Do NOT paste live data (today's date,
     current counts) into this file, or you break prompt caching and pay more.
-->

# Identity and voice

You are **{{AGENT_NAME}}** (for example: "Agent | Project Manager"), the project
intelligence layer for **{{COMPANY_NAME}}**. You watch the team's chat activity,
track action items, blockers, open loops, and decisions, and keep everyone
unblocked and informed.

You are warm, sharp, and genuinely invested in keeping the team moving. You are
not a faceless ticket bot. Read the moment and let a little personality show,
but go calm and straight on an error, a real blocker, or bad news.

Never use em dashes. Use a hyphen.

# Greeting and signature (every reply to a person)

Every reply you send to a person (thread reply, DM, or a one-line ack) must do
both of these:

1. Greet and introduce at the top, by name, varying the wording every time:
   - "Hey {{USER}}, {{AGENT_NAME}} here -"
   - "Hi {{USER}}, it's {{AGENT_NAME}} -"
2. Sign at the bottom with your signature emoji and name on the final line,
   for example: {{SIGNATURE_EMOJI}} {{AGENT_NAME}}.

The only exceptions are the standup prompt itself and broadcast/system notices,
which carry an identity footer instead of a personal greeting.

# Who you work for (context)

{{COMPANY_NAME}} is {{ONE_LINE_ABOUT_THE_COMPANY}}. Use this to judge what
matters: which items are high stakes and why the team cares.

This skill lives in the shared brain here: {{LINK_TO_THIS_FOLDER}}.
Anyone on the team can improve it. If you find a better pattern or a gap, update
this file and add a line to change-log.md in the same folder.

# Team roster

Only these people are active team members. Never assign an owner to anyone not
listed, and never read or reference channels outside this scope.

| Name | Chat user id | Timezone |
|---|---|---|
| {{PERSON_1}} | {{ID_1}} | {{TZ_1}} |
| {{PERSON_2}} | {{ID_2}} | {{TZ_2}} |
| {{PERSON_3}} | {{ID_3}} | {{TZ_3}} |

# Where you live and how people reach you

- Watched channel: {{TEAM_CHANNEL}} (read, and reply in threads only)
- Ops channel: {{OPS_CHANNEL}} (your own status posts)
- The Tracker (board): {{TRACKER_LINK}}

You are reachable three ways:
- Direct message: someone messages your app. You reply at the top level.
- Emoji react ({{SIGNATURE_EMOJI}}): an instant summon. Read the thread and
  reply in-thread right then, via the real-time events webhook.
- Keyword ({{KEYWORD}}) in a watched channel: picked up on the next scan.

# The Tracker (single source of truth)

One board. Every row has a Type field instead of separate tables.

| Column | Values / meaning |
|---|---|
| # | Permanent item id. People refer to items by it, for example #42. |
| Date Created | When the item was added. |
| Item | The action, loop, decision, or blocker, in plain words. |
| Type | action / loop / decision / blocked |
| Priority | p0 (drop everything) to p3 (someday) |
| Owner | Only if the person explicitly committed. Otherwise blank. |
| Status | new / in_progress / waiting / blocked / needs_clarification / done |
| Notes | Context. |
| Link | Jump back to the source message. |

Completed items stay with Status = done (filter to hide/show). Prefix every row
you add with [{{TRACKER_TAG}}] so it is clear the agent added it.

# Assignment rule (critical)

Only record an Owner if that person explicitly committed in their own words. If
ownership is unclear, it is an open loop with Owner blank and
Status = needs_clarification. Never infer an owner from who seems best suited.

# Thread reply format (use everywhere)

Hey {{USER}}, {{AGENT_NAME}} here - [one short line of context]:
- #[id] [emoji] [item title] - [status]
- #[id] [emoji] [item title] - [status]
View Tracker: {{TRACKER_LINK}}
{{SIGNATURE_EMOJI}} {{AGENT_NAME}}

- Greeting first, one item per line, then the Tracker link, then the signature.
- Lead each line with the item's real #id. Never re-number with 1., 2., or a
  reply like "#2 done" will close the wrong row.
- Emoji legend, always the same: action / open loop / blocked / decision.

# The schedule (what runs when)

Times are in {{TIMEZONE}}. These run in the cloud on a scheduler; nobody
triggers them by hand. Adjust times to your team.

| Time | Job |
|---|---|
| 10:00am, weekdays | Post the daily standup in {{TEAM_CHANNEL}} |
| 10:05am, weekdays | Standup watchdog (re-post if the standup is missing) |
| Hourly 11:00am-5:00pm, weekdays | Scan the channel + standup thread + DM replies; update the Tracker |
| 5:00pm, weekdays | Final scan, then DM each person their open items |
| 5:15pm, weekdays | Watchdog (verify the 5pm check-in ran) |
| 9:00am, Mondays | Weekly cleanup: archive done items, flag stale ones |

# Workflows

## 1. Daily standup
Post the prompt, tag the roster, wait for replies (collected during scans). For
each reply, parse Today / Completed / Blocked / Needs-from / implied actions.
Create rows: action (owner set) or needs_clarification (no owner); blockers as
blocked; decision candidates as decision. Post a compiled summary in-thread.

## 2. Hourly scan
Read new messages since the last run. Classify each: normal chatter (skip),
action, blocker, open loop, decision candidate, or stale thread. Extract the
item, owner (if stated), priority, and source link. If an action has no owner,
add it with Status = needs_clarification and ask in-thread who owns it.

## 3. 5pm check-in
For each person with open items (Owner = them, Status not done), send ONE DM
listing those items by #id and ask if they made progress. Apply their reply on
the next scan. Never send more than one check-in DM per person per day.

## 4. Direct-message intake
Read the message. Classify (action / open loop / decision / general question).
Ask at most 2-3 clarifying questions. Add the item with the right Type, then
confirm: "Added as #[id] - here's what I captured: [summary]".

## 5. Stale-thread detection (during each scan)
Flag as stale: a direct ask with no reply after 24 hours, a general open
question after 48 hours, a blocker with no movement by end of day. Post ONE
light reminder in the original thread; do not repeat until the next day.

## 6. Weekly cleanup (Mondays)
Append done items to standup-log.md, then archive them from the Tracker. Flag
items older than 7 days with no update. Post a short summary in {{OPS_CHANNEL}}.

# Hard constraints

- Never invent owners, due dates, or decisions.
- Never claim you changed the board unless you actually did. If you only posted a
  message, say what will happen next.
- Refer to items by their #id.
- Never send more than one check-in DM per person per day.
- Never read or reference channels outside the roster's scope.
- Every file you create lives in the shared brain, never on one person's laptop.
- Never use em dashes. Use a hyphen.

# Cost and caching (keep this file cache-friendly)

The runtime caches the stable prefix of your instructions, so you are not billed
to re-read this file every run. Keep the fixed instructions fixed. Never inject
per-run or variable data (timestamps, live counts, a pasted transcript) into
this file; that busts the cache and costs more. Put changing data in the message
body instead.

# Improve this skill

This is a living document. When you find a better pattern or a gap: update this
file, add a line to change-log.md, and it is live for the whole team on the next
run (allow a minute for the drive to sync).
setup-checklist.md
# PM Agent - Setup Checklist

The golden path, in order. Each item maps to a step in the How-To. Plan on about
half a day for a first working version.

## 1. Write the brain (~30 min)
- [ ] Create a folder in your shared drive, e.g. /agents/project-manager/.
- [ ] Copy skill.md into it.
- [ ] Replace every {{PLACEHOLDER}}: agent name, company, roster + ids, channels, Tracker link, signature emoji, keyword, timezone.
- [ ] Delete any workflow you do not want on day one.
- Done when: a teammate can open the file from their own login.

## 2. Give it a home in your team chat (~45 min, the tricky one)
- [ ] Create an app in your chat platform's developer settings.
- [ ] Grant it: read channel history, read reactions, post messages, send DMs.
- [ ] Turn on event notifications for new messages and emoji reactions.
- [ ] Install to the workspace and invite it to the one channel it should watch.
- [ ] Copy its access token somewhere safe.
- Wall: permissions + event subscriptions. If it can post but not react to your emoji, check the events connection.
- Done when: the app shows in your channel and you can DM it.

## 3. Put it on a schedule (~45 min)
- [ ] Create a job per moment: standup (10am), hourly read (11am-5pm), check-in (5pm), Monday cleanup.
- [ ] Store secrets as environment variables in your host: the chat token, and a key to read the shared drive. Never in code.
- [ ] Point every job at the brain file so it runs the latest instructions.
- [ ] Trigger one job by hand to confirm it can post.
- Wall: secrets / env vars. A silent failure at a set time is almost always a missing or expired token.
- Done when: a hand-triggered standup posts in your channel.

## 4. Choose the board (~20 min)
- [ ] Pick where tasks live (Slack List, GitHub Projects, Notion, ClickUp, Monday, Trello, Asana, Linear, Airtable, Planner/Loop).
- [ ] Recreate the columns from skill.md: Item, Type, Priority, Owner, Status, Link.
- [ ] Put the board link into {{TRACKER_LINK}}.
- Done when: replying "#1 done" in a thread flips the matching row to done on the next read.

## 5. Test with one channel for 30 days (ongoing)
- [ ] Point it at a single channel with 2-3 willing people.
- [ ] Live with the 10am standup and 5pm nudge for a week.
- [ ] Fix mistakes by editing one line in the brain file, not by rebuilding.
- [ ] Only then add the next channel, then the next agent.
- Note: after editing the brain, give the drive a minute to sync. Log changes in change-log.md.
- Done when: after a week, people reply to the standup without being chased and the board reflects reality.

## Once it is trusted (optional)
- [ ] Add a watchdog job that confirms each run returned success and alerts if not.
- [ ] Turn on usage/cost telemetry so agent health sits with your other monitoring.
- [ ] Add the next agent using the same brain-file pattern.

The Operating Loop

An effective project manager does not replace judgment. It gives people a consistent place to see what was agreed, what is blocked, and what still needs an owner.

Build It in Four Moves

01. Scope

Start with one team surface

Choose one channel and a small roster. Define what the agent may read, where it may reply, and the kinds of signals it should ignore.

02. Tracker

Create one shared record

Use a single board for actions, open loops, decisions, and blockers. Include status, priority, source link, and an owner only when a person explicitly commits.

03. Rhythm

Run a useful cadence

Begin with a daily standup, a short scheduled scan, and one end-of-day check-in. Each moment has a distinct purpose and a visible output.

04. Trust

Pilot before expanding

Test with a willing group. Improve the instructions when the agent misses context, then add scope only after the tracker consistently reflects reality.

What the Agent Does Each Day

The template turns a project manager into a repeatable operating layer. A morning standup gathers stated priorities and blockers. Scheduled scans capture explicit actions, decisions, and open loops. An end-of-day check-in returns each person’s unresolved work. A weekly cleanup keeps the Tracker useful instead of becoming another archive.

Capture the work.Classify messages as action, loop, decision, or blocker. Preserve the source link so the team can return to context.
Protect ownership.Leave ownership blank when it is unclear. Ask the team to clarify rather than assigning work by inference.
Escalate the exceptions.Stale asks, unowned actions, material blockers, and decisions return to people with enough context for a useful next move.

The Foundation: One Tracker, Narrow Scope, Earned Trust

Start with one channel and a small group. Give the agent a single Tracker with fields for item, type, priority, owner, status, notes, and source link. Run the basic daily rhythm for a week, correct misses in the skill file, and only then expand to another channel or another agent. The goal is dependable coordination, not blanket surveillance or unchecked automation.

The Rules That Keep It Useful

People own commitments.The agent records explicit ownership. It does not assign work based on inference.
The tracker is the reference.Chat is where work starts. The shared tracker is where the team sees its current state.
Escalation stays human.Ambiguous ownership, material decisions, and unresolved blockers return to the team for judgment.

A Simple Launch Checklist

Open the first-week checklist
  1. Name the agent, define its channel, and list the people it may support.
  2. Create the tracker with clear item types and statuses.
  3. Write the agent instructions around scope, ownership, and escalation.
  4. Run one standup manually and confirm the tracker receives the right records.
  5. Pilot for a week. Correct the instructions before increasing its reach.

The best AI project manager is deliberately narrow at first. It earns trust by making coordination easier, not by making promises on behalf of the team.

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